Terms & Conditions
Every piece is made to order, specially for you, by our team in Montréal. Here's what you agree to when you place a Studio order.
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Made to order — 1 hour to cancel
Minutes after you place your order, our production team gets to work on your unique pieces. If you need to cancel, or to correct your shipping address, you have up to 1 hour after your payment to do so — just email team@legaleriste.com.
This helps us honour our production team's time and resources, while still giving you a simple way to change your mind.
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Manufacturing defects
We're responsible for manufacturing defects. If your piece arrives with one, email team@legaleriste.com with your order reference and photos of the defect. Once we've reviewed it, we'll send a replacement of that product or grant a credit.
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Secure payment
Payment is required to confirm your order. To prevent fraud on both sides, all payment transactions — PayPal or credit / debit card — are powered and protected by PayPal.
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Your artwork
When you upload your own image, you're responsible for its quality: if the picture is blurry, the product will be blurry as well, and Le Galeriste can't be held responsible for this.
You also confirm that you own the rights to every artwork you upload.
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Care
Machine-wash in cold water on a delicate cycle, and always hang to dry. Washing in hot water or using a dryer may cause premature fabric aging, which is not covered by our defect warranty.
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Ship dates
The ship week shown at checkout is when we plan for your order to leave our Montréal atelier. Every piece is made by hand and goes through thorough quality control. If we spot a defect, we'll always send that unit back to production — we'd rather ship a perfect order two or three days late than a defect on time.
Good to know: over 90% of orders ship on time or early.
Questions? team@legaleriste.com